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Compliant Privacy Policy

The protection of your privacy is important to us at Acclaim Air Conditioning & Heating LLC. Rest assured that the personal information you provide us with will not be disclosed to other parties and will be used solely for the purpose of bringing you the best service possible.

Sharing Customer Information

At Acclaim Air Conditioning & Heating LLC, we value your privacy and are committed to protecting your personal information. In accordance with TCR compliance and our privacy policies, we want to assure our customers that we do not share, sell, or rent your personal information with third parties for marketing purposes. Your data is used solely to provide and improve our services, and any information collected is handled with the utmost care and confidentiality.

Mobile Number Collection and Use (For TCR Compliance)

At Acclaim Air Conditioning & Heating LLC, we respect your privacy and are committed to using your mobile number responsibly. Here's what you need to know:

How We Collect Your Mobile Number (Opt-In):

We may collect your mobile number when you:

  • Sign up for our SMS alerts (e.g., appointment reminders, service updates).
  • Contact us through our website form.
  • Provide it directly to us during a visit or phone call.

How We Use Your Mobile Number:

We will only use your mobile number for the following purposes, with your prior consent:

  • Sending you SMS alerts you have signed up for (e.g., appointment reminders, service updates).
  • Providing customer service or contacting you about your repair or service.

Your Opt-Out Choices:

You can stop receiving SMS messages from us at any time by replying "STOP" to any message you receive. You can also manage your communication preferences by contacting us at 214-325-3177.

Compliance with the Campaign Registry (TCR):

We are committed to complying with the TCR (The Campaign Registry) regulations. We have registered our SMS program with the TCR to ensure transparency and responsible mobile marketing practices. If you have any questions or concerns about how your information is used, please do not hesitate to contact us.

Additional Resources:

You can learn more about the TCR and your rights as a consumer on the FCC website: FCC Website

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